If your question wasn’t answered above, don’t worry — our team is here to assist you. Simply send us an email at info@nuberryshop.co.uk, and we’ll get back to you as soon as possible. Whether you need help with an order, have a product enquiry, or just want some advice, we’re always happy to help and make sure you have the best experience with Nuberry.
Creating an account is quick and easy! Just click "Sign Up" at the top of the page. With an account, you can reorder your favourite items, save your addresses for faster checkout, and enjoy a smoother shopping experience.
No worries! Just click the “Forgot Password?” link on the login page, and we’ll send you an email with a link to reset your password. Follow the steps in the email to create a new one. If you need further help, feel free to reach out to us at info@nuberryshop.co.uk — we’re happy to assist!
All of our dried fruits and nuts stay fresh for 6 to 9 months when stored properly. To maintain their quality, keep them in a cool, dry place, away from heat and direct sunlight. We recommend storing them at a temperature below 10°C for optimal freshness.
You’ll receive an email notification as soon as your order has been dispatched. This email will include tracking details so that you can follow your delivery every step of the way.
If you need to update your shipping address, please contact our customer service team at info@nuberryshop.co.uk. Please include your order number and the correct new address.
